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FAQs

About us

Take Note was founded by two school friends in 2006. Since then, we have grown from a small company with just one service and two typists to a thriving business offering a whole array of transcription and notetaking services, lovingly completed by over 250 typists. We are looking to grow even further, and very much hope you can become a beloved member of the gang!

FAQs

What do I need to know to start work with Take Note?
You need to be aged 18 or over, have the equivalent of grade C or above in English GCSE, a good command of the English language and a typing speed of at least 65wpm. As you are paid per minute of audio, and not per minute of your own time, it really wouldn't be worth your while at anything less than this speed. We also have quite tight deadlines to meet which is why we require such a high typing score.

"I love working for TN. It fits in fantastically with my other job. It's brilliant being able to pick and choose when you want to work."

You must also be willing to register as self-employed if your application is successful. For more information about self-employment in the UK, please visit the HMRC website. If you are not in the UK, you will need to apply for self-employment in the country in which you are based and abide by the laws regarding self-employment within that country.

Will I have to pay you anything?
NO! We pay you for the work you do, that's the deal.

How does the application work?
It's done in four stages, all online, and consists of a typing speed test, an English language test, a formatting test, and then the grand finale will be having a bash at transcribing an audio file yourself. The first three stages are assessed by the system as you go along, but the last stage will be marked individually by one of the team.

If I'm successful...


What will I be doing?
Listening to audio of focus groups for market research, interviews and conferences, etc. and typing it up word-for-word. We also have medical, legal and media transcription work available for those who are experienced or wish to become trained in these areas.

What equipment will I need?
A computer, a fast and reliable broadband connection and a pair of high-quality head/earphones. They don't have to be overly expensive but they do need to be of a better standard than a pair you might receive with a mobile phone, for example. Look for 'in-ear, noise cancelling' earphones to receive the best quality for this type of work.

What programs will I need?
Microsoft Word is an absolute must! Other word processing programs can distort our clients' templates, and so having access to Word is essential. We have our own free transcription software which we will make available to you upon successful completion of your application.

How will I receive the audio and how do I send my work back?
Take Note has its own work distribution Portal, which you will be given access to upon a successful completion of your application. You will be able to download the audio file from there once it has been assigned to you. Once complete, you will upload your transcript back to the Portal.

How do I take on work?
We have a shiftbooker on the Portal, which you will need to fill in on a weekly basis. You will make a note of which shifts you would like to do (early morning, day, evening or weekend) and you will automatically be sent a file to complete for that shift, as long as there is work available.  You will also be made aware of other work available, should you wish to take on a file when you are not on shift.

How long are the deadlines?
These will vary. We will always ensure you have adequate time to complete your file, on the proviso that you are typing at a speed of at least 65wpm. A standard shift will contain between 60-75 mins of audio for a full transcription. Based on this, you would usually have the following deadlines:
  • Early morning – file sent to you by 6:00am – deadline for return, 1:00pm.
  • Day shift – file sent to you by 10:00am – deadline for return, 4:00pm.
  • Evening shift – file sent to you by 6:00pm – deadline for return, 6:00am the following morning.
  • Weekend shifts have longer deadlines but transcribers can expect to receive up to 120 mins of audio.
PLEASE NOTE: The shifts will always be in UK time, so if you are not in the UK, you will need to take this into account when booking them to ensure you can meet UK deadlines.

What happens if I miss a deadline?
If you miss a deadline you will receive a warning. If it happens again you will be taken off the books. The most important thing is to keep us informed of your progress. If you accept work, you need to download the file and check its quality/duration immediately and then acknowledge receipt of the file. We are very proud of the quality of our transcribers and so we don't have time to tolerate those who do not take the work seriously. It really is a job and not a get-rich-quick scheme.

How much transcription can I do in a day?
We won't offer you any more than two hours of audio in a day.  This will take approximately six-eight hours and typing can be very tiring. Regular breaks are a must, and we recommend that for every 90 minutes of typing you do, you take a 10 minute break.

How much work do you have available?
We usually have more than enough work for everybody who wants it. As mentioned, you will need to book a minimum of two shifts a week in order fill our requirements but we often have much more work than that to offer.

Is there a minimum amount of work I need to take on?
Yes. We ask that you sign up for at least two shifts per week (excluding time where you may need to take holidays). This is so we have enough transcribers on board to fulfil the amount of work we have in play and so we can manage our transcriber to work ratio effectively.

Am I under any obligation to accept work?
If you are booked in for a shift then you are obligated to take on that work. Serial offenders when it comes to dropping out of files in the middle of a shift will be removed from the books. You can cancel a shift yourself if it's at least 24 hours before the shift's start time.

What are the rates of pay?
For full transcription the rates of pay start at 46 pence per minute of audio (not per minute of your own time). This will increase depending on the number of speakers in the audio. You will start with full transcription and then train in summary files and notes later on, which are paid at different rates. It should take you no longer than three to four times the length of the audio to type a full transcription, although it will inevitably take longer than this as you find your feet.  This is why your typing speed is so important. Please think carefully about whether you are suitable before progressing.

How do I get paid?
You will need to generate an invoice in the Portal on the first day of each month. If you are in the UK, you will be paid directly into your bank account within the first fourteen days of the month. If you are not based in the UK, we will pay into your PayPal account within the same timeframe.

Have we missed anything you'd like to know? Drop us a line at careers@takenotetyping.com and we'll be happy to help!